Hi. FYI, protocol for connecting BLE and EDR devices is different. The smartphone apps you installed only supports for EDR mode, which means you can only connect BlueBee 4.0 in EDR mode. IF you wish to connect BlueBee 4.0 in BLE mode, you have to consider 2 things:
1)Does your smartphone bluetooth support BLE devices?
2)You have to install the apps which supports BLE protocol if your smartphone does support BLE devices.
However if your smartphone is IOS, BLE is supported. For android, we will have to see your bluetooth specification and also operating system (Android 4.3 and above). Note that even your android OS is 4.3 and above, if your smartphone bluetooth doesn't support BLE, you can't connect BLE devices as well. May I ask which brand of smartphone you use? So far we have tested the android phones that support BLE are MI and Asus.
This applies to laptop as well, you will have to check your bluetooth specification for laptop.
However, generally BLE mode of this module is used when 2 modules are communicating with each other (BlueBee 4.0 and BlueBee 4.0) or when you are using IOS, because IOS supports BLE. Thanks.