USB Digital Microscope - 500X

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USB Digital Microscope - 500X

Postby Ali_Challenger » Mon Nov 10, 2014 2:27 pm

Good afternoon
two weeks ago I bought "USB Digital Microscope - 500X" online from CYRON when I test it first time it was ok but now show this photos. ?!?!?!? by the way I didn't change any settings everything is by default, and also tried it at the other computer shows same result.
thank you
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cytronx1.png
using Cooling tech
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using CamApp
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Re: USB Digital Microscope - 500X

Postby Ali_Challenger » Mon Nov 10, 2014 2:39 pm

I need help Please.
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20141110143117.jpg
20141110143205.jpg
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Re: USB Digital Microscope - 500X

Postby ober » Tue Nov 11, 2014 11:38 am

Hi, thanks for the feedback. What is the Operating System being used on the laptop? Have you install the driver in the CD?

We have tried it on Win7 and here is the result:

DSC07170.JPG


DSC07173.JPG


We are using it to check the PCB of CT-UNO.
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Re: USB Digital Microscope - 500X

Postby Ali_Challenger » Tue Nov 11, 2014 12:02 pm

yes I did install all the drivers, am using windows 7

first time it works just fine as in your photos but since yesterday its wasn't and was shows a very bad photos.

even i tried on a another computer also same problem.
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Re: USB Digital Microscope - 500X

Postby Ali_Challenger » Tue Nov 11, 2014 12:20 pm

I also test it on another computer by the photo is worse.
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20141111121524.jpg
test on another computer
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Re: USB Digital Microscope - 500X

Postby yonghui » Mon Nov 17, 2014 11:29 am

Hi Maybe u will need to send an email to support team of cytron and tell them what is the problem with your product. they will give you warranty if the product is defective.
thanks&regards,
yh
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Re: USB Digital Microscope - 500X

Postby Ali_Challenger » Mon Dec 22, 2014 10:18 pm

yonghui WROTE:Hi Maybe u will need to send an email to support team of cytron and tell them what is the problem with your product. they will give you warranty if the product is defective.



Thank you Yonghui, They already replace the device for me.
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