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USB Digital Microscope - 500X

PostPosted: Mon Nov 10, 2014 2:27 pm
by Ali_Challenger
Good afternoon
two weeks ago I bought "USB Digital Microscope - 500X" online from CYRON when I test it first time it was ok but now show this photos. ?!?!?!? by the way I didn't change any settings everything is by default, and also tried it at the other computer shows same result.
thank you

Re: USB Digital Microscope - 500X

PostPosted: Mon Nov 10, 2014 2:39 pm
by Ali_Challenger
I need help Please.

Re: USB Digital Microscope - 500X

PostPosted: Tue Nov 11, 2014 11:38 am
by ober
Hi, thanks for the feedback. What is the Operating System being used on the laptop? Have you install the driver in the CD?

We have tried it on Win7 and here is the result:

DSC07170.JPG


DSC07173.JPG


We are using it to check the PCB of CT-UNO.

Re: USB Digital Microscope - 500X

PostPosted: Tue Nov 11, 2014 12:02 pm
by Ali_Challenger
yes I did install all the drivers, am using windows 7

first time it works just fine as in your photos but since yesterday its wasn't and was shows a very bad photos.

even i tried on a another computer also same problem.

Re: USB Digital Microscope - 500X

PostPosted: Tue Nov 11, 2014 12:20 pm
by Ali_Challenger
I also test it on another computer by the photo is worse.

Re: USB Digital Microscope - 500X

PostPosted: Mon Nov 17, 2014 11:29 am
by yonghui
Hi Maybe u will need to send an email to support team of cytron and tell them what is the problem with your product. they will give you warranty if the product is defective.

Re: USB Digital Microscope - 500X

PostPosted: Mon Dec 22, 2014 10:18 pm
by Ali_Challenger
yonghui WROTE:Hi Maybe u will need to send an email to support team of cytron and tell them what is the problem with your product. they will give you warranty if the product is defective.



Thank you Yonghui, They already replace the device for me.