At 09/01/2010, I make a purchase. I make payment by FPX. At that time, internet connection slow. Then FPX payment succesfull but not update to the cytron payment. It's like I not paid yet, but my maybank have been deducted. How I want to resolve this? I have report this to cytron through e-mail.
hi, as I follow-up your case with our sales department, they have reply a similar request to the email of: shahrul_rejab@yahoo.com, is this your email address?
The reply is: "We had verify with Netbuilder and bank. Your payment had been rejected and bank will refund to you in this few day. Please feel free to contact me again for further inquiry. Thanks!"