Cytron Technical Forum

Hi, Cytron guys

I registered the online shopping with my existing company email address, and guess there is the email routing problem with the my existing email address. This cause me cannot reset my password, because I didn't receive any email from cytron.com, although it did prompt "Password Has Been Reset Successfully. Please check your email". I did email to admin/sales/support at cytron.com.my several times, but no response and reply received.

I did purchase before from cytron.com.my, and have some points for redemption. Could I request to change the problematic email address to my another personal email address?

Please PM me for the solution, thank you very much.

Hi, our sales team actually reply the email, but your email account always bounces back their emails. Can you please use another email account to contact them? They will follow up with you.

Just drop a message here: Thank you for solving my previous email address issue!

No problem.