Sure, no problem, good to hear that it is working now.
Yes, all Cytron designed products are being tested before it is shipped to customer, still there might be problem such as soldering joint break during shipping, and some of the component might also damaged if it is being configured wrongly at the beginning by user.
If you have verified there is problem with the board, you can always send inquiry by filling up the form under Support Tab. Warranty period depend on product and it cover manufacturing defect only.